SERVICE COMMITMENT

John’s Pledge to You!


Before the event, I will:

  • Be available to discuss how I can customize my performance.

  • Know what your organization does and why it does it.

  • Partner with you to make sure your event is a success.

  • Know the theme of your meeting and weave it into my presentation.

  • Coordinate with the speakers bureau to assure your goals are met.

  • Notify you in advance of my travel itinerary.

Here is what John Garrett pledges to do
before, during, and after his time with you:

On site, I will:

  • Notify you when I arrive on site and contact you immediately should any serious delays occur.

  • Be accessible to you from the time I arrive until I leave.

  • Be honest 100% of the time.

  • Get plenty of sleep the night before my presentation.

  • Be reasonable and considerate in my use of room charges and incidental expenses.

  • Be in the meeting room for a sound check well before the time of my presentation.

  • Coordinate with the set-up crew and other presenters to make sure my needs coordinate with everyone else.

  • Stay out of the way until it is my turn to speak.

  • Study your audience and the other speakers to call back to their messages where appropriate.

  • Be dressed appropriately, always one step more formal or business-like than the audience.

  • Provide an easy, brief introduction and be available to coach my introducer.

  • Make suggestions to the crew as to how to maximize audience impact through creative use of lights, sound or staging.

  • Be in the room, seated and visible to you well before my introduction begins.

During my presentation, I will:

  • Deliver my presentation with energy and purpose.

  • Never use off-color language or material.

  • Stick to my time frame and adjust if needed.

  • Interact constantly with the audience.

  • Where appropriate, present well-researched, profound information.

  • Create some genuinely hilarious moments that your audience won’t easily forget.

  • Use appropriate slides and audio clips or video clips to enhance the look, feel and impact of my presentation.

  • React maturely, good-naturedly and flexibly to any problems that arise. This includes: audio, visuals, lights, sounds, emergencies, etc.

  • Never be rude to an audience member.

  • Allow for questions and comments from the audience during my presentation.

  • Summarize my points and give ways to remember my key points.

  • Relate my points to your organization and people.

  • Never turn my presentation into a sales pitch.

  • Only offer my recordings if approved or requested in advance.

After my presentation, I will:

  • Stay around to briefly answer questions or hear comments.

  • Check out and depart with minimal effort to you.

  • Promptly fill any orders for my products.

  • Sign up audience members for my email newsletter to continue both the laughter and the learning, if desired.

  • Suggest strategies to continue the impact of my message during your follow-up.

  • Never disclose any sensitive information about your organization.

  • Be willing to accept personal phone calls or emails to follow up on the presentation from individual audience members or executives.

Ready to unlock your competitive advantage and create next-level performance?

Book John today to set your company apart, improve retention, and start building a thriving culture.